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Tuesday, October 2, 2012

Social Media and Scaremongering


The recent widespread consternation caused in several key Indian cities was blamed partly on doctored images of violence circulating on social media. This phenomenon could well be a part of a larger problem of rampant scaremongering on social media.

‘Noble’ Messages

When it resulted in people fleeing back to their distant homes, the questionable images on Facebook formed a case of evil spreading evil.
However, I often come across purportedly noble messages accompanied with dubious photographs that are shared around by grown up people. One such photo was that of a dead man lying sprawled on a road with a gruesome gash on his head and blood gushing out – with no reliable source quoted, I safely assume it was photoshopped. The message? Wear a helmet!
This image does nothing to warn about the bad driving habits that result in ghastly accidents. Another one is a warning about a gang that throws eggs at windshields of moving cars, obstructing visibility by 92.5% and setting out to loot passengers.
I’m sure this ‘gang’ would have heard of black oil paint!
Yet another one warns about business cards laced with date-rape drugs, and the list goes on…
Social Media and Scaremongering

The Roots of Scaremongering

First, it used to be only chain mails, but the expanding use of social media today has made it possible to spread fear like a wildfire up a hill of dry vegetation.
Scaremongering is far from new; long before the internet became commonplace, there have been numerous stories of hoax phone callers deriving their cheap thrills in the aftermath of a man-made calamity.
What is it that drives certain people to spread fear instead of calm?
Without delving into a complex discussion on human psychology, there are some ways to explain the problem. One likelihood is that the originators of hoaxes bear resentment towards society and vent their anger through fictitious and scary messages.
They could also be motivated by no particular agenda, like those scribbling graffiti on the walls of ancient monuments. In many cases, perfectly sane people share fearful messages and pictures out of a concern for their loved ones.
The matter is also complicated by sections of the mass media that tend to sensationalize news stories to boost viewership. Stiff competition among news organizations has made some of the players prone to conspiracy theories, resulting in calls for the constitution of a strong regulatory body to keep them in check.

On Trusting Internet Information

When I first logged on the internet more than a decade ago, I tended to believe in most things that appeared on the monitor screen.
I have seen new users being encouraged to take the plunge because of the ease of use and freedom with which information can be instantly obtained. India has the world’s fastest growing internet population, with an estimated 41% rise over the last year, and 124 million internet users.
However, as millions of new users go online each year, there is a greater need for safety practices both on the internet in general and social media in particular, since the latter is increasingly becoming a central access point for huge amounts of information.

Fighting the Pollution on Social Media

Sites like Hoax-Slayer and Snopes.com have been around for long and offer hope in busting eerie urban legends and rumors that tend to pollute the vastly powerful social media.
Another site called skeptics.stackexchange.com that relies on collaborative contributions from knowledgeable users is aimed at discussing scientific skepticism.
If a certain warning that appeared in our Facebook timelines hasn’t been echoed by the world’s leading news sites, it should be taken with a grain of salt and not passed on.
Both new and old users need to be warned that cyberspace vandals are their next door neighbors, and distinguishing the truth from the falsehood is our top priority in the Social Media Age.
To what extent do you believe rumors and exaggerated warnings are affecting our social media use?
What do you think it the best way to guard ourselves from such messages? Your views are welcome!

LinkedIn Profile: 6 Common Mistakes Professionals Make


LinkedIn is the most popular network amongst professionals. However, we do keep doing some common mistakes on our LinkedIn profile and then blame it on the network. This article discusses six common mistakes along with tips that will help you make your LinkedIn profile better.
LinkedIn, one of the world’s largest professional networks is also one of the most popular professional networks in India. According to the August data, the network is home for 16 million plus Indian professionals.
A network that is liked by most of us but at times I have come across professionals saying that LinkedIn has not worked for them. We need to understand that the problem is not in the network but it is we who make it effective or ineffective.
I have been on the network for some time and this has given me an opportunity to observe the different ways professionals misuse the platform. I am sharing 6 common mistakes which I have come across till date. Working on these mistakes will make your professional profile much more credible.
LinkedIn Profile: 6 Common Mistakes Professionals Make

1. No Display Picture:

This is the most common mistake on LinkedIn. How would you react when you get a LinkedIn invite from someone who has no picture? LinkedIn is a professional network and adding a picture adds credit to your profile.
TIP: Have a genuine one, current photos always score! Please don’t put party pictures, it is not Facebook.

2. Creating Brand Profiles:

LinkedIn has clearly mentioned in its guidelines that users should use LinkedIn profile to create individual profiles. However, I have seen most of us create a brand profile and use it as a user profile. Please don’t do this since no one loves to connect to a brand as a LinkedIn user profile. If you really want to have a profile for your brand/company then there is a LinkedIn Company Page for that purpose.
TIP: Create a company page for your brand and for your profile use the LinkedIn profile.

3. Ignoring Customized URL:

LinkedIn provides a facility where you can select a public profile URL for your profile. If you edit your profile, the network provides a way to change this. The URL that is generated initially by LinkedIn is not search-friendly so select one that will help you appear better on search results.
TIP: Generally people would search you by your name so it makes sense to have a profile URL with your name. This also helps your profile to be ranked high in the search results.

4. Incomplete and Incorrect details:

No pain no gain! The same logic applies to your LinkedIn Profile.
Your profile is more than just a resume and people love to see a profile that is complete. No one would love to add a person who has just a name and nothing else.
Don’t be surprised with people sending LinkedIn requests with just their name expecting you to add them and then do business with them!
Along with complete details, don’t fill details that are not correct. I have come across cases where people have filled false details and the beauty of today’s social world is that you can’t cover up things for long.
TIP: Put efforts in creating a profile and you will see results. These days, people especially recruiters who invest a lot of time in scouting for candidates via LinkedIn appreciate a complete profile. Additionally, along with your designations, make sure that you share what was your work all about.

5. LinkedIn requests:

I have used LinkedIn as an employee but now as an Entrepreneur the use has doubled.
The more you spend time, the more you see people connecting to you since you add value to the discussion. But most of the LinkedIn requests I get are just the same auto generated message. If you know the person then it is fine but if you are asking someone to add you then it makes sense to add a small note of introduction and the reason.
I myself have been guilty when I was looking for jobs and I started adding people like a mission. After effects – most of them rejected my request and LinkedIn blocked my account from adding new profiles. So make sure you use this feature wisely and it’s better to grow slowly.
TIP: Use the LinkedIn message to add a small note to the person stating the reason why you want to connect. I am sure this will give you better results as it has worked for me.

6. Boring Updates:

You are known by your content that you share online. So make sure that you don’t bore or post only updates of your product or your work.
I know that LinkedIn is a network for leads but that will only happen when you add value and earn trust which works depending on your content. So mix your content well and don’t spam only with your product updates on the wall and inboxes as well.
TIP: Mix your content well and don’t get tagged as an online salesman. Good content and interesting thoughts will drive lot of people to your profile.
Hope you find these useful. Do let me know in the comments if you have come across any other mistakes on LinkedIn profiles. I am all ears!
[Author Bio – Prasant Naidu is a Blogger and Founder at Lighthouse Insights, a site that talks about Indian social media news and insights.Loves to experiment in social media and believes social media is a game changer for SME's.]

Bharti Airtel partners with Microsoft to deliver cloud based Office 365


Bharti Airtel has partnered with Microsoft to deliver cost effective cloud based Office 365 to Small and Medium Businesses (SMB) in India. The telecom services provider will use its own cloud platform and give SMB’s access to Office 365 via its DSL and Internet Leased Ports (ILP) infrastructure.
By this collaboration, Airtel and Microsoft aim to deliver affordably priced IT solutions to SMB in India. Business owners will have access to a range of Software-as-a-Service (SaaS) and IT solutions depending on their own requirements at a monthly cost.
Bharti Airtel partners with Microsoft to deliver cloud based Office 365
Putting jargon into perspective, Office 365 is a subscription service which users can access from anywhere. From Office applications like Microsoft Word, PowerPoint and Excel to anti-virus, e-mail, contacts and calendars, subscribers can use a host of software services without having to worry about installing the same on their computers.
Users can store and access their files, directories, contacts, websites and much more from anywhere and from any machine as long as they have a supportive internet connection.
By partnering with Microsoft, Bharti Airtel eyes giving near turnkey solutions to the basic software needs for SMBs.
For freelancers and home office owners, Airtel’s plan includes a 2 MBPS DSL connection, cloud based e-mail, hosted website, team file sharing, anti-virus and 24/7 availability of customer support on phone.
This is in addition to the web-based use of Word, PowerPoint, Excel and OneNote files. In a nutshell, a subscription will potentially allow a home based office owner to go live without having to worry about installing different software and setting up connectivity.
Plans for small businesses and bigger setups have additional features including Active Directory Synchronization, CEO and Sales Support productivity pack, enterprise content management, customized customer relationship management and those that deal with regulatory and compliance requirements.
In a multi-user environment, top level users will be able to set inbox rules, delegate user access, create archives and place legal holds on emails. DSL connectivity speeds of up to 4 MBPS are offered.
For small to medium businesses, this presents to be a stepping stone to move towards cloud based services.
For example, a small business owner will no longer need to fret about setting up the architecture and infrastructure to support multiple users with basic computing needs that revolve around Microsoft docs, email, phone and connectivity.
"The partnership will allow us to become a virtual CIO for our SMB customers…With our superior network experience and Microsoft’s dependable technology suite we will be able to offer cost effective and secure cloud services in a high growth SaaS market." said Sanjay Kapoor, CEO, Bharti Airtel.
Indians are no strangers to cloud platforms and related services.
Google Apps is a well known SaaS delivery platform which gives Google users access to e-mail, calendar, docs, team sites, archiving facilities and 24/7 customer support.
The service is free for individual and small teams of up to 10 members. For businesses, Google Apps can be subscribed to, for $5 a month per user or $50 per year per user.

Is pursuing an MBA degree a risk during an economic downturn?


A couple of weeks ago I had written an article on Do you need an MBA? It seems to have had an impact on the CAT aspirants this year.
According to an article in the Mint, the number of MBA aspirants appearing for the CAT is down by almost 76,000 since 2008. The trend is similar for other aspirants in other entrance exams like XAT and SNAP.
Why is this happening? I did some analysis and came up with three reasons.
Is pursuing an MBA degree a risk during an economic downturn?

1. The Economic downturn offers safety

In the West an economic downturn sees more people enrolling themselves for higher studies. But in India it is the opposite.
More people put off plans for higher studies and instead concentrate on holding on to their jobs. As most Indian corporates are averse to laying people off (no matter what the situation), employees have to just show up for work to be able to keep their jobs.
Having a job is seen as being more secure than scouting for one in a downturn.
In the West, companies are not averse to laying people off during a downturn and hence to avoid this eventuality most people take the opportunity to go on unpaid sabbaticals (or plain quit their jobs) to pursue higher studies including MBA.

2. MBA placements are difficult during a downturn

In the West most B-schools do not guarantee placements and students have to hunt on their own for opportunities. As a result they spend a lot of time networking with corporates, attending conferences and going to other countries to get international experience so as to improve their chances of getting a job. This also exposes them to real challenges and opportunities.
In India, most B schools guarantee placements. So all the student has to do is show up on campus, attend classes and focus on academics.
The job of finding a job is handled by the institute, aided by bodies like the campus recruitment cell or placements cell. Most students in Indian are not familiar with networking or connecting with corporates outside of campus.
During a downturn students are not confident of the institute’s ability to find them appropriate jobs and hence prefer not enrolling for the course. Additionally, as most CAT aspirants don’t have work experience (unlike their peers in the West), they usually don’t have any professional networks to tap into for opportunities.

3. Lack of entrepreneurship

Entrepreneurship is not high on an Indian MBA’s radar of job opportunities. But this is one of the key factors considered by students in the west.
Typically 30-40 % of B-school aspirants in the West accept job offers either with a startup or start a new venture on their own.
Facebook and Google are among the best examples of how companies were started from campuses. In India, although entrepreneurship is catching up, most B school students still prefer corporates hiring them in order to justify their investment (time and money) in B school.
Do you agree with my possible reasons? Please share your views.

H1B, L1 Visa norms get even more tougher!


Every time USA is about to face elections, the Department of Labour will introduce a new bill to impose a rhetoric against the outsourcing policy of IT firms.
But the recently proposed addition to the LCA (Labour Condition Application) is much more than just rhetoric. One of the additions include that the employees will have to disclose the name and location of the clients that hire for them.
This is complete violation to the non-disclosure agreement clause that is present in every contract.
This hard blow comes as a surprise to the IT industry which was actually expecting a breather from the Government, so that they can grow in a limping economy.
But the trend has been like this for a long time, for e.g. the application cost for H1-B and L-1 visa was increased from $2300 to $4300 and the rejection rate increased from 2.8% in ’08 to 27% in ’11 and now it hovers between at 40 – 50%. Imagine half of all the Visa applicants are sent back home.
H1B, L1 Visa norms get even more tougher!
These kind of rejections rates are putting Indian IT software services in a quandary. Due to higher rejection rate the companies applied for twice the number of visas than it used to. This also increased the burden on them.
And, if the new proposals by DOL are implemented then the Indian IT firms will have to increase the number of American hired at its US offices. Till they can hire in large numbers, the IT firms have subcontracted to independent US developers.
Now, as an alternative (albeit very expensive one), the Indian IT firms are setting up HR and training centres in US. They are visiting US campuses and getting them familiar with their firm, building relationship with the campuses.
This whole thing beats the very reason the Indian IT firms had set up base in the US. The ones which already had HR and training centre in US are further strengthening their HR module by hiring former executives from US companies.
They never intended to hire engineers from US on a large scale because the pay scale for US graduated engineers is much more than India graduated engineer.
The margins have already taken a hit, now if these proposals are implemented then the economy and structure of IT business will change in a big way in the years to come.

DLF quits IPL Sponsorship…reason?


The country’s largest reality firm DLF, is no more the title sponsor for the IPL as itdidn’t renew its contract which was due last month. DLF name had almost become synonymous with IPL in last 5 years… More often than not it was termed DLF IPL everywhere, and not just IPL! 
DLF quits IPL Sponsorship…reason?
So, was the decision to pull out of IPL Sponsorship a wise one? Lets look….
DLF which went public in 2007, a year before IPL started had invested Rs 250 crore over the 5 years of its association. The Rs 50 crore spent each year has established DLF as a brand all over the country and is now among one of the most recognized brands. The familiarity with the DLF brand has now increased much more than it ever was.
According to me the decision to pull out of the IPL was a wise one. According to statistics, viewership kept decreasing season by season. DLF had achieved what it wanted out of IPL and probably much more than that.
Because it was the title sponsor, DLF also got visibility on Volkswagen Vento cars that were marketed as DLF IPL limited edition and from other similar product tie-ups which also gave DLF got huge publicity.
Now DLF is looking at sponsorship of other sports. It will now look at the sports which have become popular because of the recent Olympics.
Not that DLF hasn’t sponsored any other sport, mentioned below are some of the sponsorship and goodwill gestures by them
  • Rs 1 crore to the winner of DLF Masters (Golf).
  • Investing 2 crores in the upcoming Davis Cup tennis tournament in Chandigarh.
  • Supports Haryana Open Badminton Championship.
  • Delhi Football League.
  • Gifted Audi Q5s to 4 Olympic medal winners.
  • Special edition Maruti Suzuki SX4s for 15 sportsmen from Haryana who didn’t win medal.
And a few other sports they promote locally in Haryana and Delhi as well.
So basically DLF has understood that if they want to establish themselves in a region, to grab the attention of the people across the economic status, sports are the best possible way.
They aren’t just sponsoring already established games but also the emerging ones. Once they tap an emerging sport, it gives them an upper hand for the years to come, because initially it will not face any competition in sponsorship, and gain goodwill along with branding. Goodwill will come in the form of promoting local talent.
How does goodwill translate to sales?
Well not directly but a brands identity drives investment. Once a brand sets its place in the heart of the locals, the wallets will follow.
Now they are looking not for being a franchisee or owning a team but are looking for tie-ups with govt, federations or academies. The sport(s) that they will choose to invest in will depend upon their ventures in new markets and of course one which is emerging of late.
My money is on tennis, boxing, shooting or even wrestling looking at the current attention and interest they have generated after the Olympics.
The amount that they will be investing will be less than they did in IPL each year and will probably help in bringing more medals at premium events, rather than putting money in a sport which already has huge money flowing into it. And this move will surely be welcomed by govt and sportsmen alike.

India PC Market grows 17% in Q2 2012: Lenovo tops


Global IT research and advisory firm Gartner has revealed that the Indian PC Market grew by a solid 17% in Q2 2012. Lenovo maintained top market share and accounted for 16.6% of PC shipments in India during the period May to June 2012.
India PC Market grows 17% in Q2 2012: Lenovo tops
Lenovo’s market share for Q2 2012 was nearly 60% higher than in Q2 2011. According to Gartner, the quarter saw a ‘substantial part’ of the order for Lenovo’s ELCOT deal with the Tamil Nadu government being executed. These shipments helped the Chinese company to retain top spot. As per a similar survey by IDC, Lenovo toppled Dell for the first time in terms of market share in the Indian PC market in Q1 2012.

India PC Market Share for Q2 2012 [Estimates]

Vendors2Q12 Market Share (%)2Q11 Market Share (%)
Lenovo16.610.4
Acer13.412.1
HP13.111.2
Dell12.916.7
HCL5.66.6
Others38.443
Total100100
Taiwanese hardware and electronics manufacturer Acer grabbed 13.4% of the total PC shipments in India during the quarter. This signified a 10.7% increase in Acer’s share of the market as compared to the same period last year. HP’s share jumped nearly 17% from 11.2% to 13.1%.
On the other hand, Dell’s market share reduced by more than a fifth to 12.9% as compared to 16.7% in Q2 2011.
Dell’s slide from the top began late in 2011 barely 12 months after it announced on its websitethat it had become the number one PC brand in India with the highest market share. Lately, the American tech giant has been facing growing competition from Asian players including Lenovo and Acer.
The latest version of Windows is expected to be launched in the later part of October. Commentators are slating a revival for Dell after the launch because of the assumption that consumers will hold off on new purchases and wait, so that their machines come loaded with the latest version of the OS.
While that assumption is not baseless, it is important to remember that other PC manufacturers will also be armed with the latest version of Windows.
Consumers and end users will always have the choice of picking between Dell and its rivals including Lenovo, Acer, HP, HCL and a line of other smaller players eyeing a bigger share in the Indian PC market.
With Diwali coming up in November, the PC market is expected to continue showing momentum in the near future.
Gartner believes that gifting during festivals along with subsequent shipments for the ELCOT deal will lead to further growth in the market. The study also reports a 25% growth in consumer purchases, which amounted to 50% of total PC shipments in Q2 2012.
From a long term perspective, it is unclear how the PC market will shape up when the average Indian turns to tablet as the primary computing device. In the west, there has been a lot of talk over the years, that tablets will replace traditional PCs. However that hasn’t happened yet.
Michael Dell, Chairman and CEO, Dell, likes to believe that tablets will ‘actually do different things’, and are unlikely to completely replace PCs. The iPad posses less of a threat to PCs in the Indian market at least for now, because of its hefty price tag.